CATEGORIES OF PERSONAL DATA, PURPOSES OF PROCESSING, AND DURATION

When you contact us via email or through a form, we process the data you provide (e.g., name, first name, email address, phone number, planned purchase date, preference information about apartment size / personal use or investment / financing support).

In addition, we process transaction and behavioral data (e.g., usage data when you use our services or interact with our website) and preference data (e.g., information about your interests to customize our services).

When visiting our website, we collect the following technical data that is necessary to display our website and ensure its stability and security:

IP address

Date and time of the request

Time zone difference from Greenwich Mean Time (GMT)

Content of the request (specific page)

Access status/HTTP status code

Amount of data transferred

Website from which the request comes

Browser

Operating system and its interface

Language and version of browser software

We process your personal data to contact you and provide the best possible advice regarding your inquiry. The legal basis for processing your data is usually Article 6(1)(a), (b), and (f) of the GDPR.

Your personal data, processed by us and our external service providers, will be stored until you request its deletion, withdraw your consent, or the processing purpose no longer applies, subject to legal retention periods.

RIGHTS OF THE DATA SUBJECT

You have the following rights regarding your personal data:

• Right to access
• Right to rectification or deletion
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• If you wish to exercise these rights, please contact us at [email protected].
• You also have the right to file a complaint with the data protection authority in your country. A list of authorities within the EEA can be found here: https://edpb.europa.eu/about-edpb/board/members_en 

COOKIES

Our website uses cookies. Cookies are data files stored on your device's operating system via your browser when you visit our website. Cookies do not cause harm to your computer and do not contain viruses.

We use cookies to make our website more user-friendly, efficient, and secure. The use of cookies and the processing of your data in this context is based on our legitimate interests for the aforementioned purposes.

Types of cookies and their purposes:

Essential Cookies: These are necessary for the operation of the website.

Performance Cookies: These collect information about how our website is used to optimize it.

Functionality Cookies: These allow the website to remember previously entered information (e.g., username, language selection) and offer users enhanced, personalized features.

Targeting Cookies or Advertising Cookies: These are used to show you relevant ads and control the frequency of ads, as well as assess the effectiveness of advertising campaigns.

You have full control over the use of cookies. When you first visit our website, a cookie banner will appear where you can give consent to the different cookie categories—except for the strictly necessary cookies required for the website’s operation. Your consent is voluntary and can be withdrawn at any time via the cookie settings on our website. We do not use performance, functionality, or targeting cookies without your explicit consent.

Through your browser settings, you can block or delete cookies. Further information on how to adjust these settings can be found in your browser’s help section or on the official websites of the browser providers. You can change or revoke your consent for cookies at any time. Please note that some of our services may not function properly if you disable cookies.

TRANSFER OF PERSONAL DATA

We rely on external service providers for the processing of your personal data. These service providers have been carefully selected and commissioned, are bound by our instructions, and are regularly monitored.

In cases where personal data must be transferred to countries without comprehensive data protection laws, we will take appropriate protective measures. These include the revised standard contractual clauses of the European Commission, which can be accessed here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj, as we cannot rely on an exception provision. These measures ensure compliance with our privacy notice and applicable laws.

The following categories of recipients, who are generally our data processors, may receive access to your personal data:

• IT service providers necessary for the operation of our website and processing of stored or transmitted data. The legal basis for the transfer is Article 6(1)(b) or (f) of the GDPR, where they are not data processors.
• Providers of tracking, conversion, and advertising services. The legal basis for the transfer is Article 6(1)(b) of the GDPR.
• Authorities when required to fulfill a legal obligation. The legal basis for the transfer is Article 6(1)(c) of the GDPR.
• Persons involved in our business operations (e.g., banks, insurance companies, lawyers, authorities). The legal basis for the transfer is Article 6(1)(b) or (f) of the GDPR.

Furthermore, we only transfer your personal data to third parties if you have explicitly consented in accordance with Article 6(1)(a) of the GDPR.

Regular recipients of personal data may include:

• Vision Reality GbR: We transfer personal data to Vision Reality GbR, Sonnenstraße 27, 80331 Munich, our online marketing service provider, to optimize our marketing efforts. This is based on our legitimate interest in optimized marketing (Article 6(1)(f) of the GDPR).
• Typeform: Typeform, hosted by TYPEFORM S.L. in Barcelona, Spain, is used for online forms on our website. The data processing is based on Article 6(1)(f) of the GDPR for the operation of the forms or on Article 6(1)(a) of the GDPR with given consent, which can be revoked at any time. Privacy information can be viewed here: https://admin.typeform.com/to/dwk6gt.

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OBJECTION OR WITHDRAWAL AGAINST PROCESSING

You can withdraw your consent to data processing at any time and object to processing based on a balancing of interests. Please inform us of your withdrawal or objection via email or post. Should you object, we will assess the situation and either adjust the processing or show you the reasons for continuing.

NEWSLETTER

To subscribe to our newsletter, which informs you about our services and programs, we require your consent. The subscription process is completed via a double-opt-in procedure: After you sign up, we send a confirmation email to your specified address to ensure that you wish to receive the newsletter. Without confirmation, your data will be blocked and automatically deleted. We also store your IP address and the timestamps of your subscription and confirmation to clarify potential misuse of your data.

After confirmation, we store your email address for the purpose of sending newsletters, based on Article 6(1)(f) of the GDPR.

You can revoke your consent to the newsletter at any time and unsubscribe either by clicking the unsubscribe link in each newsletter email, by email, or by contacting us using the contact details in the imprint.

META-PIXEL

We use the Meta Pixel on our website to enable targeted advertising through Meta Ads and measure the effectiveness of these ads. This tool identifies visitors to our online platform who have shown interest in our products or services, allowing us to define them as a target audience for our ads on Meta platforms and the Audience Network. Our goal is to ensure that our advertisements align with users' interests and are not intrusive, while also analyzing the effectiveness of the ads.

The data processing is based on our legitimate interest in effective advertising measures (Art. 6 para. 1 lit. f DSGVO) or your consent (Art. 6 para. 1 lit. a DSGVO), which you can withdraw at any time. Data transfer to Meta Platforms Ireland Limited and potentially to the USA is carried out in compliance with the EU Standard Contractual Clauses, ensuring an adequate level of data protection.

We and Meta Platforms Ireland Limited share joint responsibility for the collection and transmission of the data, with the further processing being the sole responsibility of Meta. The "Advanced Matching" feature of the Meta Pixel allows us to use contact information to create Custom Audiences. This information is transmitted in an encrypted form as hash values and deleted after the match is made.

For more information on data processing by Meta, your rights, and how to exercise them, please refer to Meta's Privacy Policy at https://www.facebook.com/about/privacy. Users can adjust their settings for targeted advertising in their Meta account settings and access further opt-out options through http://www.youronlinechoices.com/de/praferenzmanagement/.

UPDATE OF THE PRIVACY POLICY
We may revise this privacy policy to account for changes in data processing or legislation. Significant updates will be communicated to those whose data we hold, where reasonably possible. The version that is in effect at the time of data processing applies. Last updated: 02/02/2024